Contact Us

Welcome to the Random Identities Customer Service page.
If you have questions about your order, our policies, or any aspect of your shopping experience, you are in the right place. Our team is committed to providing clear, efficient and reliable support for all customer inquiries.

How to Reach Us

For any request related to the topics listed below, please contact our Customer Service at:

customer@randomidentities.com
(This is the official and only email for all customer service communications.)

You can write to us regarding any of the following areas:

 

Shipping and Returns

If you need assistance with:

  • Shipping times and delivery methods

  • Tracking your order

  • Return eligibility and return procedures

  • Exchange options

  • Refund timelines

Please refer to our detailed Shipping & Return page for full guidelines. For any questions, clarifications or support requests related to these topics, you can contact us at customer@randomidentities.com.

 

Privacy Policy Inquiries

If you have questions about how Random Identities collects, processes or stores your personal information, you can review our full Privacy Policy, which outlines:

  • What data we collect

  • How we use and protect your information

  • Your rights regarding data access or removal

  • Cookies and tracking technologies

  • Third-party data processing

For any additional clarification or privacy-related request, please email customer@randomidentities.com and our team will support you.

 

Cookie Policy Questions

Our Cookie Policy explains how we use cookies and similar technologies to improve your browsing experience. If you need further details regarding:

  • Types of cookies used

  • How to manage or disable cookies

  • How cookies affect site performance

  • Consent settings

Feel free to write to customer@randomidentities.com and we will be happy to assist you.

 

Terms and Conditions Support

For questions related to our Terms and Conditions, including:

  • Conditions of purchase

  • User responsibilities

  • Payment and billing

  • Intellectual property

  • Limitations of liability

  • Legal compliance

You may consult the full Terms & Conditions page at any time. For any clarification or to discuss specific concerns, our team is available at customer@randomidentities.com.

 

We Are Here to Help

Whether you are looking for support with an order, clarification on our policies, or information about your rights as a customer, our team is ready to assist you. We aim to respond as quickly as possible and ensure you have all the information you need for a smooth and transparent shopping experience.

For all customer service inquiries, please email:

customer@randomidentities.com

Thank you for choosing Random Identities. We look forward to assisting you.